You can find the contact information at this link, by selecting your country/region and then the 'Contact Us' option at the bottom of the page. If it does still happen in either of those situations, I would recommend getting in touch with your local support team, as they will be able to help you resolve this issue.

To test this, can you try either unplugging the soundbar from the TV when not in use, or connecting with an optical cable instead and seeing if this still happens? Have you tried it just with headphones - not going to a mixer or speakers Im no engineer, so you may well know better than me and may be right about it not. It could be possible that the TV is sending a command to the soundbar that is causing it to react in ways it shouldn't. Thanks for providing that information wallyers!ĭo you also have any accessory speakers, like a Bass Module or set of Surround Speakers? If so does the noise come through those as well or just the main soundbar?Īs it is currently only happening while in standby, it would be interesting to know if it would still happen when the soundbar is not connected to the TV.

Headset making high pitched noise